Shipping policy
SHIPPING POLICY
PROCESSING & SHIPPING
All LAIB orders are shipped from our warehouse in Sweden.
Standard products are normally prepared for shipment within 1–2 business days.
Personalized products are made specifically according to your selections and may require additional production time before dispatch.
Once your order has been shipped, you will receive a shipping confirmation with tracking information.
ESTIMATED DELIVERY TIMES
Estimated delivery times after dispatch are:
Sweden: 1–3 business days
Europe: 4–9 business days
International: 5–14 business days
All delivery times are estimates and are not guaranteed.
LAIB reserves the right to extend estimated processing and delivery times due to customs delays, force majeure, carrier disruptions, high-volume periods, public holidays, bank holidays, or other circumstances outside our reasonable control.
During major launches and other periods of unusually high order volume, processing times may also be longer than usual.
If a significant delay affects your order, we will do our best to keep you informed.
SHIPPING COSTS
LAIB ships worldwide.
Available shipping methods and the exact shipping cost for your destination are displayed at checkout before you complete your purchase.
TRACKING
Once your order has been shipped, tracking information will be sent to the email address provided with your order.
Please allow up to 24–48 hours after dispatch for the carrier's tracking system to display its first update.
You can also use Track Your Order on our website to check the status of your shipment.
CUSTOMS, DUTIES & TAXES
Orders shipped outside the European Union may be subject to customs duties, import taxes or other local charges imposed by the destination country.
Unless otherwise stated at checkout, these charges are not included in your purchase price or shipping cost and are the responsibility of the recipient.
LAIB does not determine or control these charges. Customs regulations and fees vary between countries. Please contact your local customs authority if you need information about potential import costs before placing your order.
INCORRECT OR INCOMPLETE SHIPPING INFORMATION
Customers are responsible for providing complete and accurate shipping information when placing an order.
If an order cannot be delivered due to incorrect or incomplete information provided by the customer, additional shipping charges may apply if the order needs to be sent again.
Please contact us as soon as possible if you notice an error in your shipping information. We cannot guarantee that changes can be made once an order has entered processing or has been shipped.
DELAYED OR UNDELIVERABLE SHIPMENTS
Carrier delays, customs processing and other circumstances outside LAIB's reasonable control may affect delivery.
If your estimated delivery window has passed, please check your tracking information first.
If the tracking information does not provide a solution, contact us with your order number and we will help investigate the shipment.
QUESTIONS
For questions regarding shipping or delivery, please contact: