FAQS
Frequently asked questions
Q: WHEN WILL MY ORDER ARRIVE?
A: Delivery time can be different for each product. Always check the product site to know exact which delivery time it has.
Standard orders in Sweden - 2-3 working days.
Standard orders International - 3-5 working days
Pre-orders in Sweden - 3-4 weeks
Pre-orders International - 4-5 weeks
If you have questions about your expected delivery time, please write to us in the chat which is placed on bottom right of your screen.
Q: HOW DO I RETURN MY PRODUCT?
A: To start a return, you can contact us at info@laibsweden.se. If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Q: HOW LONG WILL IT TAKE TO RECEIVE A TRACKING NUMBER?
A: Don't worry if you have not receive the tracking number yet! We will always send the tracking number when your order is close to arrive within the near couple of days.
Q: WHERE DO YOU SHIP FROM?
A: We ship from our warehouse located in Sweden.
Q: WHERE ARE YOUR PRODUCTS MADE?
A: We usually manufacture our collections in Asia. For more info, go to ''Our products'' site.
Q: DO YOU SHIP OUTSIDE OF SWEDEN?
A: Yes, we do! An extra shipping fee (around 100-150 SEK) may be added depending on which country you want to ship to. You as a customer are responsible for any additional customs fees.
Q: IS LAIB A UNISEX BRAND?
Yes most of our items are unisex and can be worn by everyone and anyone.